Posted on March 22 2020
We are open to the public Tuesdays - Saturdays 12-6pm. If you want to try skates on, please make an appointment via email: firstname.lastname@example.org
While we are closed on Mondays, we are still here for Click&Collect ONLY.
Our shop is tiny so we can really only fit 2-3 customers in the shop at one time, thanks!
Our suppliers are experiencing issues with their stock levels due to increased and unprecedented demand (YAY ROLLERSKATING!) as well as staff shortages due to self-isolation and working from home measures in various countries. There is also a shortage of raw materials in the world, thus many products being out of strock globally. This means we are experiencing delays and also that products are going out of stock quicker than we can keep up. We will always email you to let you know and ask if you want to swap to something else or cancel. If we don't hear back from you, we may cancel your order out of courtesy as we are simply too shortstaffed to keep track.
For the most part if you are getting a 'contact us for availability' message when looking at a product, it means it is out of stock.
Please refrain from contacting us about ETA's unless your order has gone over the specified time you were expecting it. You will always receive a dispatch email when we have posted it, so hold tight!
We have our fantastic Distance Fitting Service which has been operating for 3 years now with great success (offered for boots only, not full skate packages).
We do have a backlog of emails/DMs that we need to get through every day so don't be surprised if it's taking us a few days to reply. Please refrain from trying to jump that queue by calling us.